Every feature we ship, why we built it, and how to get the most out of your front desk. Written by the team behind WelcomeDesk.
Version 2.0 lands today: a top-to-bottom design refresh, true dark mode everywhere, a more delightful kiosk, branded emails and a stronger security baseline.
Three smaller 2.0 changes that add up to a more trustworthy product: auto lockouts on bad logins, an SSRF guard on outbound webhooks, and a redesigned transactional email system.
We have expanded the locations, kiosks and staff every plan includes, at no extra cost. As we scale, that capacity goes back to you.
Every location can now run the front desk its own way: fully self-service, assisted, or entirely receptionist-led with a quick walk-in form.
A new announcements feed and in-app notification bell mean product news and workspace activity reach your team without an email blast.
Raise and track support requests inside WelcomeDesk, and give admins scoped roles so support staff only see what they need.
See your expected guests, get arrival alerts and manage visits from your phone. Installable straight from the browser, no app store needed.
Sign in through Okta, Azure AD, Google Workspace or OneLogin, and let SCIM provision and de-provision staff automatically.
Managing twelve lobbies means twelve visitor logs, twelve tenant expectations, and twelve compliance requirements. Here is how a property management company runs all of them from one account.
Verify government-issued ID at the kiosk through Veriff, usage-priced with no monthly fee, and pair a new kiosk in seconds with a QR code.
A coworking space is dozens of tenants with different guests arriving all day. Here is how one operator runs five locations from one dashboard without a receptionist on every floor.
Capture a check-in photo, upload your own logo, and define visitor types that match how your site actually runs.
A university campus is a public space, a workplace, a home and a research facility all at once. Here is how one institution managed visitors across six buildings from a single account.
Start a drill and WelcomeDesk freezes a live roster of everyone on site. Safety officers account for each person from any phone, no login needed.
Hosts can now be alerted the instant a guest arrives by SMS, Slack or Microsoft Teams, whichever channel they actually watch.
The first time a fintech scaleup goes through a serious security audit, visitor management shows up on the checklist. Here is what the auditors asked and how we answered.
Returning guests check in with a tap, a confirmation screen catches typos, and timestamps finally show in your own time zone.
A paper sign-in sheet visible to the next person who walks up is a small but real exposure in a law firm. Here is how one firm closed it.
Connect Google Calendar or Outlook and external meeting attendees are pre-registered automatically. No manual invites, no forms at the door.
Healthcare reception areas sit at an interesting intersection: you need to know who comes through the door, but the people in your waiting room are patients who did not choose to share that fact.
On a site with 200 subcontractors a week, paper gate books stop working. Here is how a civil construction firm replaced theirs.
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