WelcomeDesk vs Proxyclick

WelcomeDesk vs Proxyclick

European enterprise VMS, also now part of Eptura. WelcomeDesk takes the same job and does it in any browser, for one flat price that covers every office.

14-day free trial · no credit card · $199 migration from Proxyclick included on request

WelcomeDesk vs Proxyclick: the short version

Proxyclick was the European enterprise answer to Envoy. After the Eptura acquisition it lives under the same umbrella as iLobby and the SMB roadmap has gone quiet. Strong product, but the trajectory is enterprise-only.

WelcomeDesk runs in any browser on the tablet you already own, charges one flat price per account (not per location), and includes every core visitor-management feature on day one. Most teams move across in an afternoon.

Pricing at a glance

Proxyclick starts at Enterprise quotes only; ~$150+ per location (Annual contracts). WelcomeDesk is $49/mo Starter or $99/mo Business, covering every office under one bill.

If you have... Proxyclick WelcomeDesk
1 office ~$150 / mo $49 / mo (Starter) save $101/mo
5 offices ~$750 / mo $99 / mo (Business) save $651/mo
15 offices ~$2,250 / mo $99 / mo (Business) save $2,151/mo

Feature-by-feature comparison

Honest comparison: most table-stakes features are checked off by both products. The differences sit at the bottom of the table - those are the ones that matter.

Feature Proxyclick WelcomeDesk
Self-service kiosk
!YesiPad app required
Yesany browser, any tablet
Pre-registration
Yes
Yes
Photo capture
Yes
Yes
Custom visitor types
Yes
Yes
Host email notifications
Yes
Yes
Host SMS / Slack / Teams notifications
!Yeshigher tiers only
YesBusiness or Communications add-on
NDA / legal capture
Yes
Yes
Watchlist screening
Yes
Yes
Evacuation / muster report
Yes
Yes
Multi-location
×Yesper-location billing
Yesone bill covers all
Audit log
Yes
Yestamper-evident hash chain
REST API + webhooks
!Yestop tiers only
YesBusiness, or Developer add-on
Virtual mailroom + package handling
×Limitedoften a paid module
Includedno extra cost
Team invites / multi-user admin
Yes
Yes
Google + Outlook calendar pre-reg
Yes
Yes
SAML SSO
!YesEnterprise tier only
Yesvia WorkOS, on Business
Browser-first kiosk (no iPad app)
×No
Yescore differentiator
Per-account pricing (not per-location)
×No
Yes~10x cheaper at 5 offices
Self-serve trial, no sales call
×Nosales call gated
Yes14 days, no credit card

Where each product is strong

What Proxyclick does well

  • Mature GDPR-first data handling
  • Strong host directory and pre-registration
  • Watchlist + ID screening modules

Where Proxyclick gets criticised

  • Enterprise sales cycle, no self-serve trial
  • Per-location pricing
  • SMB roadmap effectively frozen post-acquisition

Why teams switch to WelcomeDesk

Moving from Proxyclick to WelcomeDesk

Proxyclick exports cleanly. Our $199 migration brings hosts, visit history and pre-registrations across without re-keying.

Migration service · $199 one-time
A dedicated Support Lead transfers your existing visitor records, hosts and settings into WelcomeDesk. Most migrations complete the same day.

Frequently asked

Is WelcomeDesk really cheaper than Proxyclick?

At one office, the prices are close. At three or more offices the gap widens fast because WelcomeDesk's $49 Starter and $99 Business plans cover multiple locations under one bill. By five offices WelcomeDesk is usually 5 to 10 times cheaper than Proxyclick at an equivalent feature set.

Do I need to buy iPads to use WelcomeDesk?

No. WelcomeDesk's kiosk runs in any modern browser, so the cheap Android tablet, refurbished iPad or even Windows kiosk you already own works. That's the main architectural difference between us and Proxyclick.

Can I keep my existing visitor history?

Yes. Our $199 migration service includes importing your Proxyclick visitor log, host directory and pre-registrations. Your audit trail stays unbroken.

How long does it take to switch?

Most teams are checking in their first visitor on WelcomeDesk within an hour of signup. If you opt in to the migration service, your historical data is staged that same day.

Is there a free trial?

Yes. 14 days on the full Business plan, no credit card required. No sales call, no demo gating, no per-feature unlocks.

Stop paying per location.

Try WelcomeDesk free for 14 days. If you decide to migrate, our Support Lead handles the transfer from Proxyclick for $199.

Start your free trial See the live demo

Compare with other visitor management products