Enterprise, regulated industries, modular and pricey. WelcomeDesk takes the same job and does it in any browser, for one flat price that covers every office.
14-day free trial · no credit card · $199 migration from iLobby included on request
iLobby (now part of Eptura) is built for regulated environments - manufacturing, pharma, defence, government. Powerful, modular, and priced accordingly. For most offices it is significant overkill at a significant price.
WelcomeDesk runs in any browser on the tablet you already own, charges one flat price per account (not per location), and includes every core visitor-management feature on day one. Most teams move across in an afternoon.
iLobby starts at $199 - $500+ per location, per month (Annual enterprise contracts). WelcomeDesk is $49/mo Starter or $99/mo Business, covering every office under one bill.
| If you have... | iLobby | WelcomeDesk |
|---|---|---|
| 1 office | ~$199 / mo | $49 / mo (Starter) save $150/mo |
| 5 offices | ~$995 / mo | $99 / mo (Business) save $896/mo |
| 15 offices | ~$2,985 / mo | $99 / mo (Business) save $2,886/mo |
Honest comparison: most table-stakes features are checked off by both products. The differences sit at the bottom of the table - those are the ones that matter.
| Feature | iLobby | WelcomeDesk |
|---|---|---|
| Self-service kiosk | !YesiPad app required |
✓Yesany browser, any tablet |
| Pre-registration | ✓Yes |
✓Yes |
| Photo capture | ✓Yes |
✓Yes |
| Custom visitor types | ✓Yes |
✓Yes |
| Host email notifications | ✓Yes |
✓Yes |
| Host SMS / Slack / Teams notifications | !Yeshigher tiers only |
✓YesBusiness or Communications add-on |
| NDA / legal capture | ✓Yes |
✓Yes |
| Watchlist screening | ✓Yes |
✓Yes |
| Evacuation / muster report | ✓Yes |
✓Yes |
| Multi-location | ×Yesper-location billing |
✓Yesone bill covers all |
| Audit log | ✓Yes |
✓Yestamper-evident hash chain |
| REST API + webhooks | !Yestop tiers only |
✓YesBusiness, or Developer add-on |
| Virtual mailroom + package handling | ×Limitedoften a paid module |
✓Includedno extra cost |
| Team invites / multi-user admin | ✓Yes |
✓Yes |
| Google + Outlook calendar pre-reg | ✓Yes |
✓Yes |
| SAML SSO | !YesEnterprise tier only |
✓Yesvia WorkOS, on Business |
| Browser-first kiosk (no iPad app) | ×No |
✓Yescore differentiator |
| Per-account pricing (not per-location) | ×No |
✓Yes~10x cheaper at 5 offices |
| Self-serve trial, no sales call | ×Nosales call gated |
✓Yes14 days, no credit card |
iLobby tenants often have years of audit data. Our Support Lead handles the export request with iLobby, scrubs the data, and stages it into WelcomeDesk so your audit trail is unbroken.
At one office, the prices are close. At three or more offices the gap widens fast because WelcomeDesk's $49 Starter and $99 Business plans cover multiple locations under one bill. By five offices WelcomeDesk is usually 5 to 10 times cheaper than iLobby at an equivalent feature set.
No. WelcomeDesk's kiosk runs in any modern browser, so the cheap Android tablet, refurbished iPad or even Windows kiosk you already own works. That's the main architectural difference between us and iLobby.
Yes. Our $199 migration service includes importing your iLobby visitor log, host directory and pre-registrations. Your audit trail stays unbroken.
Most teams are checking in their first visitor on WelcomeDesk within an hour of signup. If you opt in to the migration service, your historical data is staged that same day.
Yes. 14 days on the full Business plan, no credit card required. No sales call, no demo gating, no per-feature unlocks.
Try WelcomeDesk free for 14 days. If you decide to migrate, our Support Lead handles the transfer from iLobby for $199.
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