WelcomeDesk vs Greetly

WelcomeDesk vs Greetly

Customisable digital receptionist on iPad. WelcomeDesk takes the same job and does it in any browser, for one flat price that covers every office.

14-day free trial · no credit card · $199 migration from Greetly included on request

WelcomeDesk vs Greetly: the short version

Greetly is a flexible iPad-based digital receptionist with a long feature list, priced per location like everyone else in this category. Strong customisation, but the cost curve for multi-office teams is brutal.

WelcomeDesk runs in any browser on the tablet you already own, charges one flat price per account (not per location), and includes every core visitor-management feature on day one. Most teams move across in an afternoon.

Pricing at a glance

Greetly starts at $99 - $200+ per location, per month (Monthly or annual). WelcomeDesk is $49/mo Starter or $99/mo Business, covering every office under one bill.

If you have... Greetly WelcomeDesk
1 office ~$99 / mo $49 / mo (Starter) save $50/mo
5 offices ~$495 / mo $99 / mo (Business) save $396/mo
15 offices ~$1,485 / mo $99 / mo (Business) save $1,386/mo

Feature-by-feature comparison

Honest comparison: most table-stakes features are checked off by both products. The differences sit at the bottom of the table - those are the ones that matter.

Feature Greetly WelcomeDesk
Self-service kiosk
!YesiPad app required
Yesany browser, any tablet
Pre-registration
Yes
Yes
Photo capture
Yes
Yes
Custom visitor types
Yes
Yes
Host email notifications
Yes
Yes
Host SMS / Slack / Teams notifications
!Yeshigher tiers only
YesBusiness or Communications add-on
NDA / legal capture
Yes
Yes
Watchlist screening
Yes
Yes
Evacuation / muster report
Yes
Yes
Multi-location
×Yesper-location billing
Yesone bill covers all
Audit log
Yes
Yestamper-evident hash chain
REST API + webhooks
!Yestop tiers only
YesBusiness, or Developer add-on
Virtual mailroom + package handling
×Limitedoften a paid module
Includedno extra cost
Team invites / multi-user admin
Yes
Yes
Google + Outlook calendar pre-reg
Yes
Yes
SAML SSO
!YesEnterprise tier only
Yesvia WorkOS, on Business
Browser-first kiosk (no iPad app)
×No
Yescore differentiator
Per-account pricing (not per-location)
×No
Yes~10x cheaper at 5 offices
Self-serve trial, no sales call
!Yesoften credit-card gated
Yes14 days, no credit card

Where each product is strong

What Greetly does well

  • Very customisable check-in workflows
  • Hardware bundles available
  • Solid support reputation

Where Greetly gets criticised

  • iPad kiosk required
  • Per-location pricing starts near $99 and climbs
  • No public self-serve trial of the full product

Why teams switch to WelcomeDesk

Moving from Greetly to WelcomeDesk

We will move your Greetly check-in fields, host list and visitor history into WelcomeDesk in one $199 migration session.

Migration service · $199 one-time
A dedicated Support Lead transfers your existing visitor records, hosts and settings into WelcomeDesk. Most migrations complete the same day.

Frequently asked

Is WelcomeDesk really cheaper than Greetly?

At one office, the prices are close. At three or more offices the gap widens fast because WelcomeDesk's $49 Starter and $99 Business plans cover multiple locations under one bill. By five offices WelcomeDesk is usually 5 to 10 times cheaper than Greetly at an equivalent feature set.

Do I need to buy iPads to use WelcomeDesk?

No. WelcomeDesk's kiosk runs in any modern browser, so the cheap Android tablet, refurbished iPad or even Windows kiosk you already own works. That's the main architectural difference between us and Greetly.

Can I keep my existing visitor history?

Yes. Our $199 migration service includes importing your Greetly visitor log, host directory and pre-registrations. Your audit trail stays unbroken.

How long does it take to switch?

Most teams are checking in their first visitor on WelcomeDesk within an hour of signup. If you opt in to the migration service, your historical data is staged that same day.

Is there a free trial?

Yes. 14 days on the full Business plan, no credit card required. No sales call, no demo gating, no per-feature unlocks.

Stop paying per location.

Try WelcomeDesk free for 14 days. If you decide to migrate, our Support Lead handles the transfer from Greetly for $199.

Start your free trial See the live demo

Compare with other visitor management products