WelcomeDesk vs Envoy

WelcomeDesk vs Envoy

The category leader, priced for the enterprise. WelcomeDesk takes the same job and does it in any browser, for one flat price that covers every office.

14-day free trial · no credit card · $199 migration from Envoy included on request

WelcomeDesk vs Envoy: the short version

Envoy is the most recognised name in visitor management and the one most often compared against. It is also the most expensive, locks the kiosk to iPad, and bills per location, which gets very steep once you have more than one office.

WelcomeDesk runs in any browser on the tablet you already own, charges one flat price per account (not per location), and includes every core visitor-management feature on day one. Most teams move across in an afternoon.

Pricing at a glance

Envoy starts at $109 per location, per month (Annual contracts standard). WelcomeDesk is $49/mo Starter or $99/mo Business, covering every office under one bill.

If you have... Envoy WelcomeDesk
1 office $109 / mo $49 / mo (Starter) save $60/mo
5 offices $545 / mo $99 / mo (Business) save $446/mo
15 offices $1,635 / mo $99 / mo (Business) save $1,536/mo

Feature-by-feature comparison

Honest comparison: most table-stakes features are checked off by both products. The differences sit at the bottom of the table - those are the ones that matter.

Feature Envoy WelcomeDesk
Self-service kiosk
!YesiPad app required
Yesany browser, any tablet
Pre-registration
Yes
Yes
Photo capture
Yes
Yes
Custom visitor types
Yes
Yes
Host email notifications
Yes
Yes
Host SMS / Slack / Teams notifications
!Yeshigher tiers only
YesBusiness or Communications add-on
NDA / legal capture
Yes
Yes
Watchlist screening
Yes
Yes
Evacuation / muster report
Yes
Yes
Multi-location
×Yesper-location billing
Yesone bill covers all
Audit log
Yes
Yestamper-evident hash chain
REST API + webhooks
!Yestop tiers only
YesBusiness, or Developer add-on
Virtual mailroom + package handling
!Separate SKUDeliveries sold as add-on
Includedno extra cost
Team invites / multi-user admin
Yes
Yes
Google + Outlook calendar pre-reg
Yes
Yes
SAML SSO
!YesEnterprise tier only
Yesvia WorkOS, on Business
Browser-first kiosk (no iPad app)
×No
Yescore differentiator
Per-account pricing (not per-location)
×No
Yes~10x cheaper at 5 offices
Self-serve trial, no sales call
!Yesoften credit-card gated
Yes14 days, no credit card

Where each product is strong

What Envoy does well

  • Deepest integration catalog (Slack, Teams, Okta, Brivo, Verkada, etc.)
  • Mature enterprise compliance (SOC 2 Type II, ISO 27001, HIPAA)
  • Polished iPad kiosk app

Where Envoy gets criticised

  • iPad-only kiosk; no browser kiosk option
  • Per-location pricing makes multi-office rollouts expensive fast
  • Annual contracts and procurement friction on every plan above Standard
  • Workplace, Rooms, Deliveries are separate paid SKUs

Why teams switch to WelcomeDesk

Moving from Envoy to WelcomeDesk

Our Support Lead can import your Envoy visitor log, hosts and pre-registrations in a single $199 migration session. Most teams are live the same day.

Migration service · $199 one-time
A dedicated Support Lead transfers your existing visitor records, hosts and settings into WelcomeDesk. Most migrations complete the same day.

Frequently asked

Is WelcomeDesk really cheaper than Envoy?

At one office, the prices are close. At three or more offices the gap widens fast because WelcomeDesk's $49 Starter and $99 Business plans cover multiple locations under one bill. By five offices WelcomeDesk is usually 5 to 10 times cheaper than Envoy at an equivalent feature set.

Do I need to buy iPads to use WelcomeDesk?

No. WelcomeDesk's kiosk runs in any modern browser, so the cheap Android tablet, refurbished iPad or even Windows kiosk you already own works. That's the main architectural difference between us and Envoy.

Can I keep my existing visitor history?

Yes. Our $199 migration service includes importing your Envoy visitor log, host directory and pre-registrations. Your audit trail stays unbroken.

How long does it take to switch?

Most teams are checking in their first visitor on WelcomeDesk within an hour of signup. If you opt in to the migration service, your historical data is staged that same day.

Is there a free trial?

Yes. 14 days on the full Business plan, no credit card required. No sales call, no demo gating, no per-feature unlocks.

Stop paying per location.

Try WelcomeDesk free for 14 days. If you decide to migrate, our Support Lead handles the transfer from Envoy for $199.

Start your free trial See the live demo

Compare with other visitor management products